Information Systems
Last updated
Last updated
An Information System processes one or more information inputs into one or more information outputs for a specific purpose. Example system diagram:
Information systems can perform numeric computations, facilitate communication and collaboration, automate business processes, and more. Information systems provide value to organizations by providing a competitive advantage in terms of cost, quality, speed, accuracy, and/or scale.
Sometimes an information system outputs the same or similar information it receives. But more often a system's objective is to transform information inputs into more valuable information outputs. Information has different value, depending on where it falls within the following Information Hierarchy:
Information Systems can be classified based on system purpose, functionality, scope, audience, and/or type of information processed:
Information systems may or may not leverage technology. Examples of non-tech information systems include: a doctor's paper-based patient records system, a deli's paper-based ordering system, and a "tin-can telephone" system.
A computer-based information system uses a related group of technology components working together to process information inputs into information outputs for a specific purpose. Components of a computer-based information system generally include:
term
description
Data
A description of something, not necessarily organized or synthesized to provide meaning.
Information
Data that has been organized or interpreted to provide meaning and value.
Knowledge
Data and/or Information that has been organized, processed and interpreted to convey understanding, experience, accumulated learning, expertise, etc.
system type
general functions
specific example(s)
Operational (e.g. Transaction Processing Systems (TPS))
Sends and receives data.
An ATM.
Managerial (e.g. Business Intelligence (BI), Management Information Systems (MIS), and some Decision Support Systems (DSS))
Processes and synthesizes data into information.
A system that produces data dashboards.
Executive (e.g. some Decision Support Systems (DSS), Expert Systems, and Machine Learning)
Processes and synthesizes information into knowledge; emulates human decision-making and judgement processes.
A university's Student Housing Selection System, IBM Watson, Tesla Model S, Netflix and Pandora Recommendation Systems.
component
description
Individuals who use the system.
Procedures the system performs or facilitates.
Physical devices such as computers, servers, sensors, monitors, printers, speakers, etc. which perform as instructed by the system's software.
Written instructions which govern the system's logic.
Facilitates connection and communication between system components, often a computer network such as the Internet.
A storage place for the system's information, like a Database or file cabinet.
